1. Introduction
This Privacy Policy explains how Runemind Pty Ltd collects, holds, uses and discloses personal information. By engaging our services or using our website at https://runemind.online, you agree to the practices described in this policy.
2. The Australian Privacy Principles
We are bound by the Australian Privacy Principles (APPs) contained in Schedule 1 of the Privacy Act 1988 (Cth). The APPs govern how organisations collect, store, use and disclose personal information, and give individuals rights to access and correct that information. Our handling of personal information is designed to comply with these principles.
3. Information We Collect
We may collect the following types of personal information:
- Your name, job title and business name;
- Your email address and other contact details you provide to us;
- Information about your business, objectives and requirements relevant to the consulting services we provide;
- Correspondence you send to us, including emails and enquiry form submissions;
- Website usage data such as browser type, pages visited and approximate location, collected through standard analytics tools.
Where practicable, we collect personal information directly from you. We may also collect information from publicly available sources or from third parties you authorise, such as referees or business partners.
4. How We Use Your Information
We use personal information to:
- Provide, administer and improve our business and consulting services;
- Respond to enquiries and prepare quotations or proposals;
- Manage our client relationships and contractual obligations;
- Comply with legal, tax and regulatory requirements;
- Communicate with you about our services, where you have consented or would reasonably expect us to do so.
We will not use your personal information for purposes unrelated to these functions without your consent, unless permitted or required by law.
5. Disclosure of Personal Information
We do not sell or rent personal information. We may disclose personal information to:
- Service providers who assist us with hosting, email, accounting, IT support or professional advice, under confidentiality obligations;
- Professional advisers such as accountants, auditors and lawyers where reasonably required;
- Government bodies, regulators or courts where required or authorised by law.
Some of our service providers may be located outside Australia. Where disclosure occurs to an overseas recipient, we take reasonable steps to ensure they handle personal information in a manner consistent with the APPs.
6. Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes access controls, secure storage and appropriate technical safeguards. When information is no longer required for a permitted purpose, we take reasonable steps to destroy or de-identify it, subject to any legal retention requirements.
7. Access and Correction
You may request access to the personal information we hold about you, and request corrections to information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email us at ceo@runemind.online. We will respond within a reasonable time. In some circumstances we may decline a request, in which case we will provide written reasons and information about available complaint mechanisms.
8. Website Data and Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. Most browsers allow you to refuse cookies or delete them; doing so may affect some features of the website. Analytics data is generally used in aggregated or de-identified form.
9. Marketing Communications
We will only send you marketing communications where you have consented, or where the direct marketing provisions of the Privacy Act and the Spam Act 2003 (Cth) permit. Every marketing communication will include a simple way for you to opt out, and you may opt out at any time by contacting us at ceo@runemind.online.
10. Complaints and Contact
If you believe we have breached the APPs or wish to raise a privacy concern, please contact us by email at ceo@runemind.online. We take privacy complaints seriously and will investigate and respond within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. Continued use of our website or services after an update constitutes acceptance of the revised policy.
12. Our Details
Runemind Pty Ltd
ABN 73 703 342 965
Melbourne VIC, Australia
Website: https://runemind.online
Email: ceo@runemind.online
This policy was last reviewed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.